The shape of it
One license, one business
Every Sunny is a configured instance licensed to your business. Not a seat count to audit, not a meter to watch.
What is yours stays yours
Your business knowledge, your customer records, your books. Sunny works with them under license; it never owns them.
Structured by tier
Basic, Standard and Enhanced set the shape of the license. What yours covers is settled in the conversation.
The whole working arrangement.
The configured assistant
Your Sunny Web instance, the knowledge configured into it, and the languages it speaks for your customers.
The add-ons you attach
Sunny Care and Sunny Back Office ride the same license when you add them: one arrangement, not a stack of contracts.
The ongoing configuration
Your business changes and Sunny keeps up. Configuration updates are part of the license, not a change order.
The people behind it
A real team stands behind every license. When something needs a human, one is included, not extra.
The questions worth asking.
Is this a subscription?
The license runs while the service runs. Terms and renewal are part of the pricing conversation.
What happens to my data if we part ways?
It leaves with you. The knowledge we configured, your customer records, your books: all of it is yours before, during and after the license.
Is my customers' information resold or shared?
Never. No marketing lists, no resale, no sharing outside the work of running your Sunny.
Can the license grow with us?
That is the design. Tiers move up, add-ons attach, and the license follows the business.